GENERAL TERMS AND CONDITIONS OF USE of attractivelady.eu
1. SUBJECT
These General Terms and Conditions govern the relationship between “AV Insight” EOOD (Ltd), hereinafter referred to as the “Trader”, on one hand, and the Users of the website and services located on the Website http://www.attractivelady.eu, the use of the attractivelady.eu mobile application, hereinafter referred to as "users", on the other.
Please read, in detail, the published Terms and Conditions before you start using the information and commercial services offered on the Site (hereinafter referred to as Services).
This document contains information about the activity of the Trader - “AV Insight” EOOD (Ltd) and the general terms of use of the services, provided by “AV Insight” EOOD (Ltd), regulating the relations between us and everyone of our users.
The confirmation of the General Terms and Conditions is a necessary and obligatory condition for the execution of the contract between the User and the Trader.

When accepting the Terms and Conditions, the User gives their agreement for the processing of their personal data on the grounds of the contract signed between them and the Trader.

2. INFORMATION ABOUT THE ADMINISTRATOR OF THE PLATFORM www. attractivelady.eu
2.1. “AV Insight” EOOD (Ltd) is a company incorporated under the Commercial Law of the Republic of Bulgaria with UIC 205734053 and address, the city of Nova Zagora, 2G Georgi Benkovski str., entr.A, ap.10, email address: avinsight.office@gmail.com, telephone: +359889882228.
2.2. “AV Insight” EOOD (Ltd) administers the online store Attractive Lady in the form of the website attractivelady.eu, as well as the mobile application attractivelady.eu (hereinafter referred to as the Site). “AV Insight” EOOD (Ltd) will be referred hereinafter as the Administrator for short.

2.3 “AV Insight” EOOD (Ltd) undertakes to fulfill the obligations included in the contracts, signed on the basis of orders signed through attractivelady.eu and the mobile application attractivelady.eu as well as the contracts signed via the website www.wiseelectra.com and via the mobile application on wiseelectra.com and in all sub-pages of the Platform.

2.4. You can contact attractivelady.eu at the address, detailed above, telephone +359889666623 or via e-mail at attractivelady.service@gmail.com. All phone calls are paid.

3. DEFINITIONS
For the purposes of these General Terms and Conditions, the following definitions should be interpreted as follows:


3.1 Website /the Platform/ - The e-shop hosted at the web address
- http://www.attractivelady.eu, the mobile application attractivelady.eu and all of its subpages.
3.2 User /Client/ - that is any individual at the age of 16 or above, legal entity or an establishment that fulfills one or more of the following conditions:
acquires goods or uses services which are not intended for a commercial or professional activity, and any individual who, as a party to a contract, subject to this Act, acts outside the scope of their commercial or professional activity. They get access to the Content through communication provided by Attractive Lady (online, by telephone, etc.) or under an existing agreement with Attractive Lady for use and who has requested the creation and the use of an Account;

3.1.2. a body, who has registered in the Site and who, when completing the account registration process, has given their consent to certain paragraphs in the “General Terms and Conditions” section of the Platform;

3.1.3. a body, who after the registration of their own platform account, makes an order and signs a distance sale contract via the e-commerce platform through
htpps://www. attractivelady.eu.

3.3 General Terms - the General Terms and Conditions, which include terms of use, cookies, registration and delivery rules, voluntary dispute resolution, contract and exchange cancellation forms, and any other legally relevant information located on the Site.
3.4 Personal Data - information about an individual that reveals their physical, psychological, mental, family, economic, cultural or social identity.
3.5 Goods - tangible movable property, with the exception of items sold under enforcement or through other measures by bodies authorized by law, as well as items abandoned or confiscated in favor of the state, declared for sale by the government bodies. Water, gas and electricity are also goods when offered for sale, packed in a limited volume or in a fixed quantity.
3.6 Sales Agreement - an agreement between the Seller and the Client for the sale of Goods and/or Services executed via the Platform, based on and being an integral part of these General Terms and Conditions concerning the use of the Platform (the "Document"). An executed distance contract subject to which the trader transfers or undertakes to transfer the ownership of the goods to the consumer and the consumer pays or undertakes to pay the price for them, including contracts with a subject goods and services at the same time.
3.7 Service - any material or intellectual activity carried out in an independent manner that is intended to be used by another body and that its principal subject is not the transferring of the ownership rights over the property.
3.8 Service contract - a contract other than a sales contract subject to which the trader provides or undertakes to provide a service to the consumer and the consumer pays or undertakes to pay the price for it.
3.9 Consumer Dispute Resolution Procedure - a procedure for an out-of-court settlement of disputes that meets the requirements of the law and that is carried out by an ADR body.
3.10. Account - a section on the Platform, formed by an email address and password that allows the Buyer to submit an Order and which contains information about the Client and the history of some of his actions in the Platform (Orders, Tax Invoices, etc.). The Customer is responsible to ensure accurate, complete and up-to-date information to be presented in the Account.
 
3.11. Favourites - a section in the Account that allows the Client to create their own lists of Goods and Services that they want to inspect in connection with possible purchases using the service offered by Attractive Lady for tracking of Goods and Services and receiving Commercial Messages.

3.12. List - a division in the Favorites section where the Client can add products that they are interested in.

3.13. My Trolley – a division in the Account that allows the Customer to add Goods or Services that he or she wishes to purchase at the time of their loading or later. In the event that the Goods and Services are not purchased at the time of their loading with the completion of the Order, the Client may use Attractive Lady service to track the Goods and Services by receiving Commercial messages from Attractive Lady.

3.14. Order - an electronic document, being the communication form between Attractive Lady and the Client, via which the Client declares to the Seller, through the Platform, their desire to buy Goods or Services from the Platform.

3.15. Campaign - any advertising messages aiming to promote the Platform, the Attractive Lady brand or certain Goods and/or Services offered in limited quantities, unless the commercial message explicitly states otherwise for a period of time, specified by the Seller.

3.16. Content
• all the information on the Platform that is accessible through an Internet connection and with the use of a device having an Internet connection;
• the content of any messages from the Client to Attractive Lady and/or the Seller, sent by electronic means and/or any other available communication means;
• any information provided by an Attractive Lady employee/associate to the Client through electronic or other ways of distant transmission;
• Platform information related to the Goods and/or Services and/or the rates applied by the Seller over a specified period of time;
• the information on the Platform related to the Customers, the Goods and/or Services and/or the applicable rates of third parties, that the Seller has executed in some form of partnership contracts with;

3.17. Commercial messages - any type of message, sent via electronic communication channels (such as e-mail, SMS, mobile/web push etc.), containing general and specific information, information about similar or relevant to the purchases products, information about offers or promotions, information about the Goods and Services, added to the Account/My Trolley or Account/Favorites section, as well as other business communication such as market and consumer surveys.

3.18. Transaction - the action, on behalf of Attractive Lady, to recover the amount paid by the Buyer as a result of termination, cancellation or non-execution of a sale contract through the Platform, performed only with a bank transfer.

3.19. Specifications - all the characteristics and/or descriptions of the Goods and Services as they are detailed in their description.

3.20. Review - a written evaluation, provided by the owner or user of a product or service based on the personal experience and ability of the evaluator to make quality comments and to express an opinion, whether or not the product or service meets the characteristics specified by the manufacturer.

3.21. Rating - a method of calculating the customer's level of satisfaction with a particular product. The rating is expressed in the form of stars, and each product can receive a rating of one to five stars. This level of satisfaction will always be accompanied by a review written by the Client of a product or service.

3.22. Comments - a rating or critical remark at the end of one Review or of other commentary.

3.23. Question – an address form from a Client to other Clients in order to obtain information about specific Goods or Services in the Platform.

3.22. Answer - written information that is submitted to the Customer who asked a question on the Platform on the page of a particular Product. The answer is an explanation provided by one Client to another Client in a single dialogue.

3.23. “1-click payment” - a payment service for Android and iOS mobile devices for the site www.attractivelady.eu, a payment system that is integrated into the attractivelady.eu mobile application and the Site and that is accessible to Customers, through which they can make debit or credit card payment online and which service can be activated through the attractivelady.eu mobile application or the Site;

3.24. Token - encrypted unique code associated with the Client's card after online payment and an activation of the “1-click payment” service, which can be used by the Client for 1-click payment, the code of which is created and stored by the card operator that Attractive Lady works with.

4. GENERAL PROVISIONS
4.1. The Attractive Lady General Terms of Service are binding to all Clients of the Platform.

4.2. Any use of the Platform means that you (a) have read the Terms of Use carefully and have agreed to comply with them unconditionally.

4.3. Attractive Lady reserves its right to update and amend the Platform Terms and Conditions from time to time to reflect any changes in the way the Site operates as well as the terms or any changes to legal requirements. The document can be provided to the Clients the moment it is published on the Platform. In the event of such a change, we will publish to the Platform an amended version of the Document, so we ask you to periodically review the contents of this Document. The general terms and conditions that were in force at the time of execution of the distance contract between the Client and the Seller shall be applied to each transaction through the Platform.

4.4. If any provision of these General Terms and Conditions for the use of the Platform proves invalid or unenforceable, for whatever reason, it does not entail the invalidity or unenforceability of the other provisions.

4.5. The Seller, through Attractive Lady, works hard to maintain the accuracy of the information presented on the Platform. However, given the possible technical errors or omissions in this information, Attractive Lady states that the product images are illustrative and directional, and the products delivered may differ from the images.

4.6. It is sometimes possible because of limited space and consistent information structure to have incomplete product descriptions. However, WE at Attractive Lady strive to provide the most relevant and important information.

4.7. All goods, including promotional/discount items, are sold and delivered until the quantities are exhausted, even if not explicitly stated on the Platform.

4.8. The Attractive Lady Platform may contain links to other “AV Insight” EOOD (Ltd) websites and it is not responsible for the privacy policies of any websites that they do not administer or any other information contained therein.

 5. EXECUTION OF A CONTRACT
5.1. The Client declares his/her wish to order and buy the Product and/or Service through the Platform placing the Order electronically or by telephone and which is accordingly registered by them or by an employee of Attractive Lady on behalf of the client.

5.2. Attractive Lady will send a notification to the Client for registration of the Order in its system, which does not have the meaning of accepting, confirming or making a commitment to fulfill it. This notification is made by Attractive Lady electronically (email) or by phone.

5.3. Therefore, the Seller has the right not to deliver part of or all of the Goods or not to perform part of or all of the Services on the Order for various objective reasons, including but not limited to the stock being exhausted. In any case, Attractive Lady notifies the Client by email or telephone. In this case, the sole responsibility of the Seller is to return any price previously received, or the part of the amount for which they have not fulfilled the delivery of the Goods or Service.

5.4. The distance sale agreement between the Seller and the Client is considered to be signed at the moment the Client receives a notification to their e-mail and/or via a message sent to his/her phone informing the party that the Goods from the Order are ready for shipment or that the Service can be provided. Such messages shall contain information that the customer will be additionally notified by a courier service with regard to the exact date of delivery.

5.5. The sale contract, executed between the Client and the Seller, consists of these General Terms and Conditions and any additional agreement between the Seller and the Client. The Guarantee Certificate for each of the Goods, if provided by the manufacturer, will accompany the product or will be attached to the Account of the respective Customer.

6. ONLINE SALE POLICY
6.1. Access to the Platform for the purposes of registering an Order is granted to any Client who meets the conditions, detailed above.

6.2. Attractive Lady reserves its right, at its sole discretion, to restrict the Client's access to the execution of the Order and/or to any of the possible payment methods if the Client abuses his/her rights in any way and it causes damages to Attractive Lady or to a third party. Therefore, it is the Client's right to contact the Attractive Lady's Customer Relations Department to be informed of the reasons that have led to the implementation of the above measures. In these cases, Attractive Lady shall not be liable for any damages which the Client may have suffered or may suffer as a result of this action.

6.3. The Client has the right to publish opinions about Goods and/or Services, as well as to contact Attractive Lady at the indicated addresses in the "Contacts" section of the Platform. Opinions or messages that contain obscene words or inappropriate vocabulary will be removed from the Platform or ignored.

6.4. The communication with the Seller can be made through a direct connection with the Seller or at the addresses indicated on the Platform in the "Contact" section.

6.5. In the case of unusually high traffic on the Internet, Attractive Lady reserves the right to require Customers to enter manually validated captcha codes to protect published information on the Platform.

6.6. Attractive Lady may post merchandise or promotional information about the Products and/or Services and/or promotions offered by them or other traders on the Platform for a specified period of time.

6.7. All the prices of the Goods and/or Services on the Platform are in Euro currency and are paid with a bank transfer. When the due amount is received, the shipment of the selected goods or the service is provided by a courier company and the delivery time depends on the country and the place. Customs duties, taxes and fees are not included in the price of the product, if such are provided for by the local legislation in the Buyer's country. Deadlines are only counted in working days. Orders, placed on Friday after 3pm GMT, Saturday and Sunday, are processed on Monday.
6.8. In the cases provided for by the law, the price of the Goods, the type of electronics, announced on the Platform includes a green charge. In case the Client/Buyer requests details about the exact amount of the added value to the price of the Goods, he/she should contact the Customer Relations department of “AV Insight” EOOD (Ltd).

6.9. In the case of online payment or a bank transfer, the Seller does not bear any responsibility for any expenses related to fees, commissions or other additional payments made by the Client or his bank in connection with the bank transaction, as well as in the cases of currency exchange applied by the bank that issued the card to the customer where the currency is different from the euro. Card payment to the Seller through PayU, PayPal, PaySera is accepted as an international payment by the banks in Bulgaria and according to their rules for dealing with cards and card payment as in such type of transactions some banks charge additional fees. The costs associated with such payments shall be paid by the Buyer. Therefore, Attractive Lady recommends the customers to consult their bank for any additional fees that may be charged to them for online payments or for bank transfers.

6.10. All images, published on the Platform, have the sole purpose of creating a certain idea of ​​the type of Product/Service that is being offered, not of presenting it in detail. Accordingly, some of the images of the Goods or Services, published on the Platform (static/dynamic images/multimedia presentations, etc.) may not correspond to the appearance of the Goods concerned or create an opinion of the offered Service. The Seller will not be liable for such discrepancies.

6.11. After 14 (fourteen) days from the date of purchase of a Product or Service, the Client may be asked to make a review of the purchased Product or Service. This request will be sent to the email address that the client is registered with in their Account. By providing a review, the Customer contributes to the better awareness of other potential Customers and becomes actively involved in the development of new services and contributes to a more detailed description of the characteristics of the Products.

7. SUB-CONTRACTORS
7.1. The Seller has the right to use sub-contractors to fulfill their obligations under the distance purchase contract signed via the Platform as it is not necessary to notify the Client or to obtain their consent. The Seller will be responsible for the actions of these subcontractors as their own actions.

8. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
8.1. The content, as defined in the “Definitions” chapter, including, but not limited to, logos, any graphic images or inscriptions, brand symbols, dynamic symbols, texts and/or multimedia content of the Attractive Lady Platform, is the exclusive property of “AV Insight” EOOD (Ltd).

8.2. “AV Insight” EOOD (Ltd) owns and reserves all intellectual property rights related in any way to the Platform, whether owned or obtained through contractual licenses or in any other lawful manner.

8.3. Nothing in the distance contract of Attractive Lady with the Client shall be deemed to be an authorization on behalf of Attractive Lady to copy, distribute, publish, provide to third parties, modify in any way whatsoever any part of the Content, including but not limited to the trademark, logos, multimedia content of the Platform or the descriptions of the Products or Services, including through the introduction of any content external to the Platform, the removal of the marks indicating the property right of Attractive Lady on the content. The Customer is not allowed to transfer, sell and distribute materials created through the reproduction (copying), modification or publication of the Content, except with the express consent of Attractive Lady.

8.4. The Client may copy, transfer and/or use the Content only for personal non-commercial purposes and only in cases where this is not contrary to the provisions of this Chapter of this Document.

8.5. The Customer may use the Content for commercial purposes only if it has obtained the Attractive Lady’s written consent for this and only for the part of the Content, in the manner and extent of its use, and within the time limits for which such consent is explicitly given. Any subsequent or different use of the Content will be considered a breach of this agreement between Attractive Lady and the Client and a breach of the intellectual property rights of Attractive Lady that has the right to hold the Client liable for this.

8.6. The simple submission to the Client or the Content reference or parts of it, on behalf of Attractive Lady, will not be deemed an agreement of Attractive Lady to allow the Client to use the Content or parts of it for purposes other than its personal needs, regardless of the communication means used by Attractive Lady.

8.7. Any use of the Content for purposes other than those expressly permitted in these Terms and Conditions or in other express written consent on behalf of Attractive Lady is prohibited.

9. ORDER
9.1. The Client may place Orders on the Platform by adding the desired Goods and/or Services to My Shopping Trolley, following the steps, indicated on the Platform to complete and submit the relevant Order.

9.2. Any Goods and/or Services added to My Shopping Trolley may be purchased if available. Adding a Product and/or Service to My Shopping Trolley, without the completion of the order, does not result in the registration of the order and the automatic saving of the Product/Service.

9.3. Confirming the Order, Attractive Lady confirms the delivery of only one item of the relevant Product in the registered order. The remaining items of the model in question will be further confirmed or refused depending on the quantities available. The registration of an Order is not equivalent to its confirmation.

9.4. The Client agrees and is responsible to ensure that all the information provided by Attractive Lady in connection with the Order is true, complete and accurate at the time of order submission. The Client gives Attractive Lady the permission to provide this information to the relevant Seller/ Manufacturer/ when the Order contains the Goods/Services of the latter.

9.5. Submitting the order, the Client authorizes Attractive Lady and/or the marketplace of the Seller to contact them in any possible way when this is required in connection with the order placed or the executed Contract.

9.6. The Seller has the right to refuse to execute (cancel) the Order, submitted by the Client, for which they should notify the Client. The cancellation of the order does not entail any liability or subsequent obligation of either party to the other one and accordingly neither of them shall be entitled to claim from the other party compensation for the order cancellation in the following cases:
• rejection on behalf of the Bank of the Client to perform the online payment transaction;
• a cash payment that does not result in funds being deposited into the Seller's account on online payments;
• The data provided by the Client in the Platform is incomplete and/or incorrect.

9.7. The Client exercises his/her right to withdraw from the distant contract within the time limit provided by the respective Seller, which may not be shorter than the statutory one (14 days). This period starts to run on the date of execution of the Service Contract and on the date of receipt of the Purchased Goods from the Client or a third party. The Client may be contacted in connection with the cancellation of the contract executed remotely with Attractive Lady attractivelady.service@gmail.com or via the telephone specified on the Site. The Customer may also return the Goods completing the Attractive Lady electronic form here.
For more information, visit the info page of the site: https://www.attractive.eu/info/14-dni-prav-na-vrashtane?. Any return of the Goods purchased by Attractive Lady, for which the electronic form of the Site is not used, shall be completely at the expense of the Client and shall incur an administrative fee.

9.8. The Seller undertakes to pay back the amount, paid for the distance contract from which the Buyer has withdrawn within 14 (fourteen) days from the date on which the Seller received proof from the Customer that the latter has returned the respective Goods. The amount will be refunded as expected without incurring any additional costs to the Buyer using the same payment method as used by the Buyer in the initial transaction, unless the Buyer has expressly agreed to use another payment method.

9.9. The Seller shall have the right to delay the refund in the event of cancellation of the Contract until receipt of the sold Goods or until receiving of a proof of the shipping of the goods, in both cases no matter which event has occurred first.

9.10 Only Customers who are consumers within the meaning of the Consumer Protection Act, with respect to the goods offered by Attractive Lady, have the right to withdraw from the distance executed contract.

9.11. The Seller has the right to refuse a refund in cases where the goods are without their original packaging, without labels, they have been used, washed, repaired, used improperly or no proof has been received that the goods were damaged during their transportation.

9.12 When creating an Account, the Client has the opportunity to use a section (section) called "Favorites" in which they can create Lists. These lists may be public or private. The public lists will be visible to all third parties with whom the Client has shared them on social networks, as well as to all Clients having an Account on the Platform. The personal lists will only be visible to the Client who created them. It will be up to the client to determine which lists will be public and which ones will be personal. The Client may change the status of any List at any time.

10. GOODS/SERVICES FOR WHICH THE CLIENT HAS NO RIGHT OF REFUSAL:
10.1. The Client shall not be entitled to withdraw from the executed Contract in the following cases:
in the provision of services in which the service is fully rendered and its performance started with the express prior consent of the Client and they gave confirmation that they know they will have no withdrawal right once the contract has been fully implemented by the Seller;
in the supply of goods or services, the price of which depends on fluctuations in the financial market that cannot be controlled by the Seller and which may occur during the term of exercising the right of withdrawal;
upon delivery of goods made subject to the Customer's request or according to their individual requirements;
when supplying goods which by their nature may impair their quality or have a short expiry date;
upon delivery of packed and sealed goods which have been opened after the delivery and cannot be returned for reasons of hygiene or health protection;
 in the supply of goods which, after having been delivered and subject to their nature, have been mixed with other goods from which they cannot be separated;
 upon delivery of sealed sound recordings or videos or sealed computer software that are opened after delivery;
when providing digital contents that is not delivered on a physical medium when the implementation of the contract has begun with the express consent of the Client, who has confirmed that he/she knows that in this way he/she will lose his/her right of withdrawal.

11. CONFIDENTIALITY
11.1. The Customer agrees that by providing any personal or other information to Attractive Lady, they agree it may be used by Attractive Lady for the following purposes: (1) maintaining the Client's account, including logging in orders, dispatch of ordered products, provision of services ordered, billing, settlement of disputes with Customers regarding their Orders or consideration of their requests; (2) sending Commercial messages, periodic notifications by email or SMS; (3) carrying out market research, tracking and monitoring sales and customer/consumer behavior.

11.2. The Customer agrees to provide Attractive Lady with unlimited volume and time access to any materials and information that will be send to the Seller through or in connection with the Platform, whether or not it has made an Order and executed a transaction via the Attractive Lady Platform, reproduce, publish, modify, transmit and distribute this information or material. The Customer expressly agrees that Attractive Lady may freely use and process for their own purposes the photographs, ideas, concepts or know-how provided by a Customer in any way through or in connection with the Platform or actions/omissions that the Client has made via or in connection with the Platform. Attractive Lady has no obligation to keep the information confidential thus obtained insofar as it is not subject to any obligation under the applicable law.

11.3. By providing data to Attractive Lady (including email address), the Client expressly agrees to contact Attractive Lady or third parties, who are couriers, Marketplace traders, partners of Attractive Lady and that are marketing services, government, municipal or non-governmental agencies or companies in the field of insurance or financial services, when required by specific legislation, and other companies with which Attractive Lady may develop common programs for Goods and/or Service offer at the market and others.

12. BUSINESS COMMUNICATIONS
12.1. As soon as the Client has created an account on the Platform, they have the opportunity to express their consent to receive Business Communications.
12.2. The Client may waive their consent given to the Seller to receive Commercial Messages, as this refusal the Buyer may express at any time by changing the settings in their Account in My Subscriptions or by contacting the Seller.
12.3. The refusal to receive Commercial Messages does not automatically deny consent to the execution of this Agreement.
12.4. After the addition of the Goods or Services to the following section of your Account:
         12.4.1. "My Trolley", the Seller will notify the Buyer/User about:
• Changing the price of the Goods or Services in the section “My Trolley”
• Recommendations for Goods similar to those added to the section “My Trolley”
• Availability of Goods in the section “My Trolley”
        12.4.2. “Favorites”, the Seller will notify the Buyer/User about:
• Changing the price of the Goods or Services added to the section “Favorites”
• Recommendations for Goods or Services similar to those added to the section “Favorites”
• Availability of Goods
12.5. After the purchase of Goods or Services, Attractive Lady will send to the Client commercial messages regarding:
• Proposals for Goods or Services recommended for use with the purchased Goods or Services

The Client may unsubscribe from the receipt of Commercial Messages at any time in accordance with Art. 12.2 above by clicking on the unsubscribe link posted in commercial communications received from or by contacting Attractive Lady for this purpose.
In addition, we may use your data for market and consumer surveys. We do not use the data collected in the context of market and consumer surveys for advertising purposes. Detailed information (especially about the evaluation of your posts) can be found in the context of the relevant study or where you publish your posts. Your responses to user surveys are not sent to third parties or published. You may object to the use of your market research data at any time for free by clicking the unsubscribe link posted in each message or by contacting Attractive Lady.
 
13. INVOICING - PAYMENT
13.1. The prices of the Goods and Services, published on the Platform, are final and include VAT, within the EU. The delivery price does not include import taxes and duties, as provided for in the applicable legislation in the Buyer's respective country. You, as a customer, are responsible for paying all product-related fees as you are the importer of the products. We recommend that you check the requirements of your national legislation. If you refuse to pay these fees, it is not possible to receive the product or service and Attractive Lady will not be liable for that.

13.2. The price, the method of payment and the due date for invoicing are indicated in each Order. Product orders offered by Attractive Lady will not be payable on delivery, but must be paid in advance with a bank transfer or a bank card.

13.3. The Client is obliged to provide all the necessary information for the issuance of the invoice in accordance with the applicable legislation.

13.4. The Seller will issue to the Client a financial document for the Goods ordered and delivered and the Services provided on the basis of the information given by the Client.

13.5. Attractive Lady provides an invoice for any order payment that the Customer has purchased the Goods and/or Services with offered on the Platform by Attractive Lady, the Customer agrees to receive such invoice electronically by uploading it to their Account. If these payment documents are not available for more than 48 hours (forty-eight) hours on your Account, please send us information to this email address: attractivelady.service@gmail.com.

13.6. Attractive Lady does not issue or send invoices for purchases or other payments related to the purchases of Goods and/or Services offered by the Marketplace as the Manufacturers/Sellers, are required to do so in accordance with the applicable law.

13.7. In order to properly prepare the invoice for the respective Order, the Client/User is obliged to constantly update the data in their account. They are obliged to review the information specified in the relevant Order so that to ensure that it is complete, correct and accurate.

13.8. The Client will have a record of the Documents issued to him by Attractive Lady in their Account, which can be stored or archived at any time.

13.9. (1) “1-click payment” is a fast way to pay through the Attractive Lady mobile application or www.attractivelady.eu via debit or credit card, which is done with just one click via Token on the card without the need to enter the card data on each transaction.

(2) The “1-click payment” method can be activated at any time after you have created your account, when registering a new order or after receiving a confirmation of an already registered one.

(3) The Customer can activate the “1-click payment” option at any time through the My Cards section of their account by selecting the 'Save card' button. At that moment they are redirected to a PayU, PayPal, PaySera page where they can fill in the required information. Once completed, PayU validates the card with the card issuing bank. To this end, PayU blocks 0.45 euro. from the corresponding card by unblocking them after receiving validation from the issuing bank within 30 days. In order to use the other two payment platforms, a fixed commission is charged. After validation of the respective bank card, the “1-click payment” option is automatically activated, yielding a Token (encrypted, unique code) to be used when using the “1-click payment” service.

(4) The Customer may activate the "1-click payment" option as soon as he or she makes an order and chooses to pay by debit or credit card, and then chooses to activate this option. The activation process is the same as described in par. 2 as after its completion the Client pays the Order and finishes the order. After the payment confirmation, the Client can use their card again using the Token.

(5) A Customer may activate the “1-click payment” option if he/she has made an order, has selected a debit or credit card payment, but has not activated a “1-click payment” option. After the receipt of the payment confirmation, the Client will be given the opportunity to save his/her bank card details as described above. The Client will then be able to use his card for future payments using this Token.

(6) A customer with an active “1-click payment” option will not need to fill in their card details each time. By entering the details of their card, the Client confirms that he has been informed and agrees to the terms and conditions related to the use of the Platform with respect to the “1-click payment”, as well as they give their explicit consent to use this data via Token for the further transactions.

(7) Customers who are advised that the “1-click payment” option should not be logged in to sites they visit (no matter whether they visit the sites frequently or not), and not to set automatic sign-in on any device (mobile or not) without limitation: computers, laptops, mobile phones, tablets, etc., need to be careful in order to restrict the access to their Account.

(8) The Client may enter the data of more than one of his debit or credit cards for payment, for which the option "1-click payment" can be activated. The data of each card will be linked to a different Token. The Client can delete any Token for each card at any time. The Client may also delete any Token at any time by deactivating the “1-click payment” service from their Platform account in the My Orders section. These actions will make it impossible for the Client to use the “1-click payment” service until it can be re-activated as described above.

(9) The Client's payment card details will not be accessible to Attractive Lady, nor will they be stored by Attractive Lady, but only by the issuer of the respective payment card or by any other entity authorized to provide card identification data storage services.

(10) The authorized entity to provide card storage services is PayU SA is a company incorporated and operating under the Polish law, registered in the Trade Register in Poznań-Nowe Miasto I Wilda w Poznaniu under registration number 0000274399, with registered office and management address at 182 Grunwaldzka, 60-166 Poznan, Poland.

 (11) In certain cases, in order to maintain the security of the Transactions, the Client will have to authorize payment by re-entering the card password or using fingerprints for mobile terminals that have this function.

(12) For security reasons, when conducting the Transactions, the Client is advised not to enter the Site and to set an automatic option for entering into mobile devices. The Card account password disclosure is prohibited and it is recommended to use a complex password (for example, at least eight characters, including capital letters, small letters, numbers and special characters).

(13) The Client may enter the data of several cards which they possess, for which the option "1- click payment" can be activated, with one linked Token on a payment card. They can also delete the saved card at any time, which will terminate its access to the “1-click payment” service.
 
(14) If more than one address is stored in the Client's account, the delivery will be sent to the address that is indicated as the main one.

14. DELIVERY OF GOODS
14.1. The Seller undertakes to deliver the Goods ordered and purchased by the clients through a courier company to an address specified by the Buyer, as the address should be easily accessible and reached during standard business hours from Monday to Friday. Attractive Lady is not responsible for any costs associated with you, providing Attractive Lady with the wrong address, contact information or address that cannot be reached during normal business hours. It is not possible to redirect an order once it has been shipped. In the case of door-to-door delivery, the buyer must indicate the floor to which the products are to be delivered in the address box in the electronic form of attractivelady.eu, designated for this. Otherwise, the delivery will be made to the building indicated as the delivery address.

14.2. The manufacturer takes the liability to ensure the proper packing of the Goods and the provision of the supporting documents. If, by any chance, the shipment does not contain the document demanded for the ordered products, please contact us at attractivelady.service@gmail.com and we will do our best to provide it to you as soon as possible.

14.3. (1) Attractive Lady supplies the Goods and services in Europe, but may not be able to deliver them to certain countries and/or regions. In this case, you will be informed about this either when placing an order or after that.
(2) The delivery terms for the products, offered by Attractive Lady, are on the ordering platform info page of the “Delivery of Goods” section.
(3) The terms and price of delivery of the goods are indicated under each Product.
(4) The delivery price will be visible after the desired Product(s) is/are placed in the trolley and the delivery address is entered. The price is formed depending on the used Courier Company, location, time and method of delivery and it is calculated after the purchase process is completed. For all goods that are not delivered due to wrong address, contact details, unsuccessful delivery, unpaid import fees and inability to contact you to clarify follow-up decisions, you will BE CHARGED ADMINISTRATIVE COSTS within the European Union at the amount of 30 € /thirty/ euro, and for non-EU countries with $ 40 /US/ or the order price equal to and not exceeding the value of the order. Your order will be automatically canceled, and for orders of greater value than the cost of the administration, the DIFFERENCE will be returned to you.

To see documents, click here and here.

15. WARRANTIES
15.1. The Seller offers a Platform Commodity Warranty only when provided by the Manufacturer. Warranty is not provided for certain categories of goods which, by their nature, cannot be guaranteed. Each manufacturer is individually responsible for the conformity and term of the guarantee provided for the Product/Service offered by him with the signed Contract.

15.2. With respect to the sold Goods and Services, Attractive Lady does not provide the Pick-up & Return service, i.e. the free pick-up and return delivery of the Goods.

15.3. With respect to the sold and delivered Goods by the Marketplace Sellers, through the Platform, the Buyer may receive, upon delivery of the Product, a warranty certificate with all the details of the service center that provides the repair within the warranty period. The manufacturers are solely and individually responsible for the availability of the legally required documentation that must accompany the Goods, as well as for the provision of the warranty service.

16. PROPERTY RIGHT TRANSFER
16.1. The ownership of the Goods will be transferred from the Seller with the transfer of the Goods to the Buyer after the payment of the goods. The delivery of the Goods will be certified by the Buyer's signature, affixed on the transport document provided by the courier.

17. WRITING OF REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
17.1. Writing of Reviews, Comments, Questions and Answers can be done by the Client, in the “Customer Questions and Answers” section and “Reviews”. The information written can be both positive as well as negative and should relate to the characteristics and the use of a specific Product or Service.

17.2. At the time of registration of a Review/Comment/Question/Platform Answer, the Clients give to Attractive Lady a non-exclusive, valid, non-refundable, territorially unlimited license and the right to Attractive Lady to use, reproduce, modify, adapt, publish, translate, distribute and display this content.

17.3. Each Client, at the time of the publication of the Review/Comment/Question/Answer in the mentioned sections, is obliged to observe the following rules:
 
only to refer to the characteristics and/or usage of a particular product or service, avoiding information related to aspects that may change (for example price or promotional offers);
 
to use an appropriate language that does not contain offensive language or that may affect the rights of a third party;
 
to place the correctly entered contents in the Platform as follows: each question should be posted in the “Customer Questions and Answers” section and each Review to be published in the “Reviews” section;
 
to ensure that the information he/ she enters is realistic, correct, non-misleading and is in accordance with the applicable laws, while respecting the rights of others – for example copyright, intellectual property rights, license or other proprietary rights, advertising rights or privacy rights;
 
to use this service only to communicate or receive additional details about a particular product or service from the Platform without referring to other companies that promote the sale and purchase of goods and/or services;



not to provide or to request in any way or form personal information (contact details, delivery or residence address, telephone numbers, email addresses, first and/or family names, etc.) or other information that may lead to the disclosure of such personal data;
 
not to publish information and/or details about URLs (links) from other sites that have the same or similar business as Attractive Lady:
 
not to enter Reviews/Comments/Questions/Answers containing promotional materials;
 
not to use the Review/Comments/Questions/Answers as a means of communication with the Seller, for this purpose the Seller's contact information published on the Platform will be used.
 
17.4. In addition to the critical realistic assessment, at the time of the publication of the Review, the Client should also add a Rating for the respective product or service. The Reviews, along with their respective Ratings, will influence the overall Rating of the product or service, which will be expressed with a number close to the Product. Thus, one Review that is accompanied by a high Rating leads to an increase in the overall Rating, and one Review, accompanied by a low Rating, leads to a decrease in the overall Rating.

17.5. The Customers who publish Reviews to which they attach a photo or video files have to follow the rules detailed herein:

the uploaded files will contain images and/or videos regarding the product or service for which the Reviews are written, making sure that the uploaded files do not infringe the copyrights of third parties;
 
the uploaded files do not contain violence, content that is inappropriate for children, obscene language, or other content that offends another person/group based on race or ethnic origin, religion, disability, gender, age, military service, sexual or political orientation, or contains any other form of discrimination;
 
the uploaded files do not contain information related to other bodies;
 
the uploaded files do not contain URLs or watermarks to other sites that do the same or similar business activities as Attractive Lady.
 
17.6. When a Client announces that a Review/Comment/Question or Answer has inappropriate content, that content will be carefully reviewed by Attractive Lady in order to establish whether it violates the terms of use of the Platform. The published texts, photos or videos will be removed from the Platform only after being reviewed by Attractive Lady.
 
17.7. In case Attractive Lady finds a repeated violation of these Terms of Use, it reserves the right to limit the Client's ability to publish Reviews/Comments/Questions and Answers in the “Client Questions and Answers” section without having the obligation to justify it.

17.8. For complaints and claims related to the Purchased Goods and/or Service, Customers have a complaint form available here. Each Client can also make their claim by filling in the standard form to facilitate the exercise of the withdrawal right under the Consumer Protection Act and to send it by e-mail. You can copy the form here:

 
18. LIABILITY
18.1 The Seller shall not be liable for any damages suffered by the Client, occurring as a result of force majeure or those which are beyond the control of the Seller.
 
19. PROCESSING OF PERSONAL DATA
Please review the privacy policy that is part of this Document and which you can see here.
 
20. USE OF COOKIES
Please review the cookie policy that is part of this Document and you can see here.

21. FORCE MAJEURE
21.1. Neither party shall be liable for failure to fulfill its contractual obligations if such failure is due to force majeure. Force majeure is an unforeseeable event beyond the control of the parties that cannot be avoided.

21.2. If, within 14 (fourteen) days from the date of the respective event, it does not cease, either Party shall have the right to notify the other one for a termination of the Contract as they do not owe to the other party compensation for any suffered damages.

22. APPLICABLE LAW - JURISDICTION
Applicable to this Contract is the Bulgarian law. When accepting these General Terms, the Client understands and agrees that they may transfer all of their rights and obligations arising with respect to this Document to another company or third party that is part of the Attractive Lady Company Group. Any disputes arising between Attractive Lady and the Clients will be settled by mutual agreement or, if this is not possible, the disputes will be sorted out before the competent Bulgarian courts. Unless otherwise agreed by the parties, the sale and purchase contracts signed between the Client and the Seller, through the Platform, shall be resolved by the competent Bulgarian court in accordance with the Bulgarian law.